TERMS AND CONDITIONS
Last Updated: 1 June 2026
Welcome to Muscle Up. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
1. ABOUT MUSCLE UP
Muscle Up is an Australian retailer of gym and fitness equipment.
Business Address:Â 126 Canterbury Rd, Bayswater North, VIC 3153, Australia
Email:Â [email protected]
Website:Â https://muscleup.au
2. ELIGIBILITY
By using our website, you confirm that you:
- Are at least 16 years of age or have the consent of a parent or guardian
- Have the legal capacity to enter into binding agreements
- Will provide accurate and complete information when placing orders
3. PRODUCTS
We make every effort to ensure product descriptions, specifications, images and pricing are accurate. However:
- Product images may differ slightly from the actual product
- Colours may vary depending on screen settings
- Specifications may change without notice from manufacturers
- Availability is subject to stock levels
We reserve the right to correct any errors, inaccuracies or omissions at any time.
4. PRICING
All prices displayed on our website are in Australian Dollars (AUD). Prices may change without notice. We reserve the right to cancel orders affected by pricing errors and provide a full refund where payment has already been received.
5. ORDERS
When you place an order, you are making an offer to purchase products from Muscle Up. We reserve the right to:
- Accept or reject any order
- Limit quantities purchased
- Cancel orders due to stock shortages
- Cancel orders where fraudulent activity is suspected
An order is not considered accepted until payment has been received and confirmed.
6. PAYMENTS
Payment must be made in full before products are dispatched. We accept payment methods displayed during checkout. All online payments are processed through secure third-party payment providers. Muscle Up does not store full credit card information.
7. SHIPPING AND DELIVERY
Shipping and delivery are subject to our Shipping Policy. Estimated delivery times are provided as a guide only and are not guaranteed. Muscle Up is not responsible for delays caused by:
- Couriers
- Transport disruptions
- Weather events
- Customs processes
- Circumstances outside our reasonable control
Risk in products passes to you upon delivery.
8. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy and Australian Consumer Law.
Nothing in these Terms and Conditions limits your rights under Australian Consumer Law.
9. PRODUCT USE AND SAFETY
Customers are responsible for using products safely and according to manufacturer instructions. Before using any gym or fitness equipment, you should:
- Read all product instructions
- Follow safety guidelines
- Ensure equipment is assembled correctly
- Inspect equipment before use
Muscle Up is not responsible for injuries, damage or losses resulting from:
- Improper use
- Incorrect assembly
- Failure to follow instructions
- Modification of products
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Muscle Up shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Loss of business opportunities
- Loss arising from misuse of products
Where liability cannot be excluded under Australian Consumer Law, our liability is limited to:
- Replacing the product
- Repairing the product
- Refunding the purchase price
- Re-supplying the product as determined by applicable law.
11. INTELLECTUAL PROPERTY
All content on this website, including:
- Logos
- Images
- Graphics
- Product descriptions
- Text
- Website design
is owned by or licensed to Muscle Up and protected by intellectual property laws. You may not reproduce, distribute, modify or use website content without prior written permission.
12. USER CONDUCT
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Disrupt website functionality
- Upload malicious software or code
- Misrepresent your identity
We may restrict or terminate access to users who breach these Terms.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites. These links are provided for convenience only. Muscle Up is not responsible for the content, products, services or privacy practices of third-party websites.
14. WEBSITE AVAILABILITY
We do not guarantee uninterrupted access to our website.
We may:
- Update content
- Modify functionality
- Suspend access
- Perform maintenance at any time without notice.
15. PRIVACY
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.
16. AUSTRALIAN CONSUMER LAW
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law. Where goods supplied by Muscle Up come with consumer guarantees under Australian Consumer Law, those guarantees continue to apply.
17. CHANGES TO THESE TERMS
We may update these Terms and Conditions from time to time. Any changes will become effective when published on this website. Continued use of our website after changes are published constitutes acceptance of the updated Terms.
18. GOVERNING LAW
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Victoria.
19. CONTACT US
For any questions regarding these Terms and Conditions, please contact:
Muscle Up
Email:Â [email protected]
Website:Â https://muscleup.au
Address: 126 Canterbury Rd, Bayswater North, VIC 3153, Australia