30+ Years of Industry Experience
Australian-Owned and Operated
Hand-Selected Quality Equipment
Built for Home & Commercial Gyms
Trusted by Beginners to Elite Athletes
30+ Years of Industry Experience
Australian-Owned and Operated
Hand-Selected Quality Equipment
Built for Home & Commercial Gyms
Trusted by Beginners to Elite Athletes

TERMS AND CONDITIONS

Last Updated: 1 June 2026

Welcome to Muscle Up. These Terms and Conditions govern your use of our website and the purchase of products from us.  By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. ABOUT MUSCLE UP

Muscle Up is an Australian retailer of gym and fitness equipment.

Business Address: 126 Canterbury Rd, Bayswater North, VIC 3153, Australia

Email: [email protected]

Website: https://muscleup.au

2. ELIGIBILITY

By using our website, you confirm that you:

  • Are at least 16 years of age or have the consent of a parent or guardian
  • Have the legal capacity to enter into binding agreements
  • Will provide accurate and complete information when placing orders

3. PRODUCTS

We make every effort to ensure product descriptions, specifications, images and pricing are accurate.  However:

  • Product images may differ slightly from the actual product
  • Colours may vary depending on screen settings
  • Specifications may change without notice from manufacturers
  • Availability is subject to stock levels

We reserve the right to correct any errors, inaccuracies or omissions at any time.

4. PRICING

All prices displayed on our website are in Australian Dollars (AUD).  Prices may change without notice.  We reserve the right to cancel orders affected by pricing errors and provide a full refund where payment has already been received.

5. ORDERS

When you place an order, you are making an offer to purchase products from Muscle Up.  We reserve the right to:

  • Accept or reject any order
  • Limit quantities purchased
  • Cancel orders due to stock shortages
  • Cancel orders where fraudulent activity is suspected

An order is not considered accepted until payment has been received and confirmed.

6. PAYMENTS

Payment must be made in full before products are dispatched.  We accept payment methods displayed during checkout.  All online payments are processed through secure third-party payment providers.  Muscle Up does not store full credit card information.

7. SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy.  Estimated delivery times are provided as a guide only and are not guaranteed.  Muscle Up is not responsible for delays caused by:

  • Couriers
  • Transport disruptions
  • Weather events
  • Customs processes
  • Circumstances outside our reasonable control

Risk in products passes to you upon delivery.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy and Australian Consumer Law.

Nothing in these Terms and Conditions limits your rights under Australian Consumer Law.

9. PRODUCT USE AND SAFETY

Customers are responsible for using products safely and according to manufacturer instructions.  Before using any gym or fitness equipment, you should:

  • Read all product instructions
  • Follow safety guidelines
  • Ensure equipment is assembled correctly
  • Inspect equipment before use

Muscle Up is not responsible for injuries, damage or losses resulting from:

  • Improper use
  • Incorrect assembly
  • Failure to follow instructions
  • Modification of products

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Muscle Up shall not be liable for:

  • Indirect losses
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Loss arising from misuse of products

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to:

  • Replacing the product
  • Repairing the product
  • Refunding the purchase price
  • Re-supplying the product as determined by applicable law.

11. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Website design

is owned by or licensed to Muscle Up and protected by intellectual property laws. You may not reproduce, distribute, modify or use website content without prior written permission.

12. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Disrupt website functionality
  • Upload malicious software or code
  • Misrepresent your identity

We may restrict or terminate access to users who breach these Terms.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites.  These links are provided for convenience only.  Muscle Up is not responsible for the content, products, services or privacy practices of third-party websites.

14. WEBSITE AVAILABILITY

We do not guarantee uninterrupted access to our website.

We may:

  • Update content
  • Modify functionality
  • Suspend access
  • Perform maintenance at any time without notice.

15. PRIVACY

Your use of our website is also governed by our Privacy Policy.  By using our website, you consent to the collection and use of information as outlined in that policy.

16. AUSTRALIAN CONSUMER LAW

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.  Where goods supplied by Muscle Up come with consumer guarantees under Australian Consumer Law, those guarantees continue to apply.

17. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time.  Any changes will become effective when published on this website.  Continued use of our website after changes are published constitutes acceptance of the updated Terms.

18. GOVERNING LAW

These Terms and Conditions are governed by the laws of Victoria, Australia.  Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Victoria.

19. CONTACT US

For any questions regarding these Terms and Conditions, please contact:

Muscle Up

Email: [email protected]

Website: https://muscleup.au

Address: 126 Canterbury Rd, Bayswater North, VIC 3153, Australia

Cart (0 items)

Welcome to Muscle Up, where strength starts with the right foundation. Driven by decades of fitness industry experience, we provide carefully selected equipment to help you create a training space that performs as hard as you do.

Cart (0 items)